LinkedIn link: http://au.linkedin.com/in/david-le-mottee/


Career Summary


A successful General Manager with a proven track record in motivating and inspiring teams to achieve high standards. Success in collaborating with diverse teams to reach measureable outcomes.

 

Achievements include the development and implementation of sales and marketing strategies that have generated new business opportunities, maximized revenue and build brand equity. Possess keenness for developing innovative yet cost effective marketing plans such as retail promotions, public relations and targeted advertising plans.

 

Well developed broad management experience across a number of disciplines including, P&L management, OH&S compliance, after-sales (warranty & technical), inventory control and logistics.


Outstanding communicator, strong leadership, decisive and results oriented.


Key Strengths:

  • Track record in developing and leveraging relationships with key stakeholders (including customers, resellers and store managers) to build collaborative partnerships and achieve mutually beneficial outcomes
  • Experience in P&L management - understand the factors which drive profitability
  • An ability to be decisive yet consider any and all risk before committing to a course of action
  • Able to interact with people at all levels - subordinates, peers, senior management, etc
  • Excellent communication skills
  • Experience in developing and delivering a range of consulting solutions that improve efficiency, grew customer retention, increase technical skills and reduce cost. This experience is transferable to retail and wholesale operations


Professional Experience


GOODYEAR DUNLOP TYRES AUSTRALIA                                                              2013 - 2014

Goodyear Dunlop Tyres Australia is part of the global Goodyear Corporation and in the Australian market they distribute an extensive range of Goodyear and Dunlop tyres to the passenger, off road and commercial vehicle markets. The business owns and operates the Beaurepaires retail tyre network and manages two independently franchised sales network.


National Sales & Operations Manager - Commercial

Reporting to the Vice President - Commercial, this role was responsible for the overall management of 63 Beaurepaires Commercial (Truck) Tyre stores across Australia. This role involves achievement of sales objectives, P&L management, team management, staff recruitment, OH&S, asset management, stock control and customer account management. A team of 5 field based Regional Managers reported to this role.

 

Achievements:

  • Increased sales by developing and implementing a structured in-store sales process
  • Identified a skills shortages with the store manager group which was affecting sales performances and worked with the HR team to implement corrective actions
  • Implemented reporting procedures which focused activity on improving sales
  • Reduced the cost structure of the business unit without affecting the resources to achieve sales, customer satisfaction and profitability objectives


STANDARD MOTOR COMPANY / KYMCO AUSTRALIA                                       2011 - 2013

Standard Motor Company was a privately owned business that distributed KYMCO motor scooters, motorcycles and all-terrain vehicles in the Australian and New Zealand markets. KYMCO is a large Taiwanese based corporation who is one the world’s largest manufacturers of motor scooters and their products are distributed throughout the world.


General Manager

This role initially involved a detailed operational review as the business was in a difficult situation with excessive inventory, incomplete accounting, problematic internal processes and a disenfranchised dealer network. Once this review was complete and all problems clearly identified, the role was then responsible for rebuilding sales, accurate financial management, inventory control, and warranty cost management, meeting legislative requirements, team development and board liaison.  The role reported to a Board consisting of shareholders and independent directors.


Achievements:

  • Took ownership of carry over problems and followed through each issue until resolution
  • Increased the sales performance of the dealer network by identifying relationship issues and then implementing corrective actions. These actions were these closely monitored to ensure positive outcomes were achieved
  • Implemented cost effective marketing programs which increased sales and contributed to increasing the awareness of the KYMCO brand
  • Streamlined internal processes (warranty claims, product ordering, accounting and warehousing) which increased efficiency and improved relations with the dealer network
  • Delivered an increase in the supply rate of spare parts by 35%
  • Worked in collaboration with the company board to develop a strategic business plan


MSX INTERNATIONAL                                                                                            2008 - 2011

MSX International is a global provider of innovative business solutions to the automotive industry. The business has over 50 years’ experience providing major manufacturers, retail dealer networks and suppliers with tailored solutions that control costs, build customer retention, increase efficiency and reduce wastage. In Australia and New Zealand, MSX International has been providing a range of services to such clients as Ford, Holden, BMW, Mazda, Iveco and Audi.


Manager - Consulting Services

The Consulting Services business unit was a self-contained operation responsible for:

  • Business Development - seek new business by presenting tailored solutions to a range of clients (including passenger car, heavy commercial and construction equipment brands), which improve business efficiency, reduce waste, improve customer retention and increase sales volume
  • Solution Development - develop and implement business solutions which have measureable outcomes
  • Staff Responsibilities - managed a team of 12 specialist consultants to ensure projects are delivered as per the scope within agreed time frames
  • P&L objectives - meet revenue targets and control expenses

Achievements:

  • Reached revenue and profit targets for 2009 and 2010 in a declining business environment which involved winning new contracts, restructuring the consulting team and developing new business skills with the consulting team
  • Introduced new clients to the business and grew consulting services to existing clients – overall outcome was increased revenue
  • Delivered consulting programs which increased the client’s spare parts and workshop labour sales by 17%


FORD MOTOR COMPANY OF AUSTRALIA                                                           2007 - 2008

The Ford Motor Company is a manufacturer and distributor of passenger and light commercial vehicles in the Australian market.


National Sales Manager - Ford Business Sales Centre

This role involves developing strategies to win new corporate/fleet clients and to grow sales from the existing client base. Key aspects of this role include management of Corporate Account Management team (6 staff), developing client offer packages to win business, management of the client database and contribute to product planning.


Achievements:

  • Contributed to the successful launch of the FG Falcon which required strong project management skills and the ability to work cross discipline teams
  • Reviewed the customer database to identify and then rescue clients lost to competitors
  • Retain customers by developing tailored packages to meet specific customer needs


SUZUKI AUSTRALIA PTY LTD                                                                               2000 - 2007

Suzuki Australia is the distributor of motorcycles, passenger vehicles and light commercial vehicles in the Australian market


General Manager - Automobiles

This role managed the Automobile Department (passenger and light commercial vehicles) of the Suzuki Australia operation. The responsibilities of this role involved meeting specific sales and financial objectives as established by the Japanese parent company. This involved leadership to staff teams in sales, marketing, logistics and after-sales (service technical and warranty) business areas. A major expectation of this role was to be the “leader” of the Automobile business (team of 24 people).


Achievements:

  • Developed and implemented a business plan which addressed staffing structure, effective use of available marketing funds, the development of an efficient dealer network and pursuing new sales opportunities
  • Lead the company from a 5,000 unit annual sales volume, which was in a financial loss position to become a highly profitable business unit with annual sales of in excess of 9,000 units ($150M turnover)
  • Developed a collaborative relationship with the dealer network in order to build market presentation, increase customer satisfaction and ensure ongoing profitability

Prior To 2000


Inchcape Motors Retail Pty Ltd

  • Dealer Principal - Chatswood Classic Cars Peugeot

Inchcape Motors Australia Pty Ltd

  • National Dealer Operations Manager - Volkswagen
  • Network Development Manager - Volkswagen
  • Dealer Development Manager - Audi
  • Regional Manager, NSW & QLD - Audi
  • National Dealer Representative - SEAT